Privacy Policy

The northern Holidays is committed to protecting your privacy. This Privacy Policy explains our privacy practices for our website, thenorthernholiday.com on the World Wide Web (the “Site”), as well as for thenorthernholiday.com services that may be accessed through the normal use of our products (the “Services”). You can travel through most of our Site without giving us any information about yourself. But sometimes we do need information to provide services that you request. The following statement explains our information-gathering and dissemination practices. Please read the complete The northern Holidays Privacy Policy.

1)General Information
2)Information Collection and Use
3)If You Opt to Receive Communications, How We Will Contact You
4)Site Functionality
5)Security of Your Information
6)Correcting/Updating Personal Information

General Information

The northern Holidays may periodically update this Privacy Policy. If so, thenorthernholiday.com will post the updated Privacy Policy on this Site. The northern Holidays encourages you to review this Privacy Policy from time to time for any changes.

By using this Site or any products or services provided through the Site, you expressly consent to the use and disclosure of information as described in this Privacy Policy. IF YOU DO NOT AGREE WITH ANY OF THE TERMS BELOW, YOU SHOULD NOT USE THIS SITE OR THE PRODUCTS OR SERVICES OFFERED BY The northern Holidays AT THIS SITE.

Please note that the thenorthernholiday.com Users Forum (coming soon) is covered by its own privacy policy, which is available for review at any time.
Information Collection and Use

You may decide whether to proceed with any activity that requests personally identifiable information. If you do not wish to provide the requested information, however, you may not be able to complete the transaction. We do not collect information from individuals under the age of 13. If you are under the age of 13, we ask that you do not submit any personal information through the Site. If we have specific knowledge that an individual under the age of 13 has submitted personally identifiable information to the Site, we will delete such information permanently and without notice.

Except as described below, The northern Holidays will only disclose your personally identifiable information to third parties if acting under a good faith belief that such action is necessary (1) to conform to legal requirements; (2) to protect and defend the rights or property of ongostay.com; (3) to enforce the thenorthernholiday.com Terms of Service; or (4) in the event of a merger, acquisition or sale of all or substantially all TravelServiceProvider’ assets relating to the business in connection with which the information was collected. thenorthernholiday.com collects personally identifiable information that can be divided into the following categories:

The northern Holidays Product Registration Information: Some The northern Holidays products ask you for certain personally identifiable information as part of the installation/registration process (including but not limited to your name, email address, credit card information and connection type and number of computers). Certain of this information is necessary in order to conclude the transaction, and for applicable products, to be eligible to receive technical support. If you provide us with personally identifiable information, and select the “Inform me about important updates and news” option on the purchase confirmation page or in the in the “Registration Information” section located in the “Configuration Panel” of the “Control Panel” in the thenorthernholiday.com product, we use this information to send you communications, including informative emails/newsletters about thenorthernholiday.com product upgrades, product updates, new products, and services, and to provide you with special offers that may be of interest to you, including paid advertisements from third parties. In the event you no longer wish to receive such information, you may choose to opt out of receiving further communications by complying with the procedures listed in the “Updating/Unsubscribing Your Email Address” section of this Privacy Policy. Except in the case of Partner Products (see below), thenorthernholiday.com keeps personally identifiable information collected in the course of installation/registration of ongostay.com products confidential and does not sell, trade, or exchange mailing lists with any organization.

Technical Support: If you request technical support online, we will ask you for information necessary to complete the transaction such as your name, email address and information about your computer hardware, software, and the nature of the problem you are experiencing. In the course of providing support, your data may be transmitted to service providers that are under contract to thenorthernholiday.com and have agreed to abide by the provisions of this privacy policy. Such transmissions of your data are encrypted and secure.

Partner Application: If you request participation in the partner program online, we will ask you for information necessary to complete the transaction such as company name, email address, and company profile.
If You Opt to Receive Communications, How We Will Contact You

Email: With your permission, The northern Holidays will send you communications, including informative emails/newsletters about product upgrades, product updates, new products, and services. These communications provide you with special offers that may be of interest to you. The northern Holidays a third-party program of outbound email technology to send email from our servers and does not collect information about you but does collect requests to unsubscribe.
Site Functionality

Cookies: A “cookie” is a piece of data stored on the user’s hard drive containing information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our Site. Once you close your browser, the cookie simply terminates. For instance, by setting a cookie on our Site, you would not have to log in a password more than once, thereby saving time while on our Site. You may still use our Site if you reject the cookie. The only drawback to this is that you will be limited in some areas of our Site. For example, you will not be able to use certain features of our forum or other parts of the Site that offer customized settings.

Log Files: We (thenorthernholiday.com and/or our contracted web analytics provider(s)) do keep track of the domains from which you access our Site and Services on the World Wide Web, and may log IP addresses or other identifiers for statistical purposes. We do this to gather broad demographic information for aggregate use to identify and analyze trends and the results of our marketing efforts, to help diagnose problems with our servers and to administer the Site and Services, and analyze users’ movements. We may periodically share aggregate demographic information with our business partners. IP addresses and other identifiers are not linked to personally identifiable information.

Links: This Site contains links to other sites. Please be aware that we thenorthernholiday.com are not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our Site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Site.

Newsletter: If you wish to subscribe to our newsletter, we ask for contact information such as name and email address.
Security of Your Information

All information gathered on the Site is stored and maintained in secure facilities. In addition, internal security provides that this information igreywolfadventure.com employees, and all external service providers who may process and/or store customer data, are briefed about the company’s privacy and security policies on a regular basis. The Site is regularly tested for security breaches to ensure that all information collected is secure from unauthorized viewing. Any service providers with whom The northern Holidays contracts, and who receive, store, or process personally identifiable customer data, have committed to abide by the provisions of this privacy policy. All transmissions of personally identifiable customer data are encrypted and secure.

If you have any questions about the security at our Site, you can send an email to This email address is being protected from spambots. You need JavaScript enabled to view it.

Please note that this email address will reject messages with attachments of any kind.
Correcting/Updating Personal Information

You are free to update your information at any time directly through our Site. At your request, thenorthernholiday.com will change your information; we may request evidence of your identity before doing so. Inasmuch as your information will never be used without your explicit consent, we are not able to update the email address to which you subscribe to ongostay.com communications on your behalf. Should you wish to update the email address at which you receive communications from us, please see the next section (“Updating/Unsubscribing Your Email Address”) below.

To change your information, or request that your information be changed, please use one of the following options:

1)Go to and click on “Support” link
2) Send email to us at  Please note that this email address will reject messages with attachments of any kind.

Scope of This Notice

This Privacy Statement describes The northern Holidays’s privacy practices and provides details on the ways in which information collected by The northern Holidays is used and disclosed.

Commitment to Privacy

Your privacy is important to us at thenorthernholiday.com. This Statement is available on our homepage and at every location where personally-identifiable information may be requested.

Information Collected.

This Privacy Statement applies to all information collected by or submitted to thenorthernholiday.com, including personal information. "Personal information" is data that reasonably can be used to identify or describe an individual.
TravelServiceProvider collects personal information when:

  • you create a user account to become a user of The northern Holidays
  • you make online purchases;
  • you begin subscription for extension support or access to our forums;
  • you request support for a greywolfadventure.com products or services;
  • you participate in surveys and evaluations;
  • you participate in promotions, contests or giveaways;
  • you submit questions or comments to us.


The types of personal information collected may include (but are not limited to):

  • your first and last name;
  • your title and your company's name;
  • your home, billing, or other physical address (including street name, name of a city or town, state/province);
  • your email address;
  • your telephone number;
  • any information that thenorthernholiday.com collects online from you and maintains in association with your account, such as your manalihoteliers.com username or your thenorthernholiday.com password,

Using Your Personal Information

thenorthernholiday.com uses the personal information you provide to:

  • create and maintain your accounts;
  • process, fulfill, and follow-up on your orders and requests for service;
  • register your products;
  • answer your questions;
  • register you in programs (per your request);
  • send you information;
  • send you surveys.

Unless you assent, The northern Holidays will never share the personal information you provide to us except as described below.

The northern Holidays may disclose your personal information to third parties under any of the following circumstances:

  • As may be required to fulfill orders, to conduct billing/credit card processing, to provide service, and for email housing (as a consequence of uses already described in this Privacy Statement).
  • As required by law (such as responding to a valid subpoena, warrant, audit, or agency action, or to prevent fraud). For research activities, including the production of statistical reports (such aggregated information is used to describe our services to current and prospective partners and other third parties, and is not used to contact the subjects of the report).

Your Choices About Receiving email

The northern Holidays makes every effort to provide you with the ability to opt-in and opt-out of receiving communications from thenorthernholiday.com and/or its partners.

The northern Holidays may send you email about your account, about the products you have purchased, to remind you about a webcast for which you have registered or a service you have purchased, or in response to your questions. TravelServiceProvider may also send you email with information and/or special offers about products and services that may be of interest to you, unless you indicate that you do not want to receive them. In addition, with your assent, our business partners may send you such information.

You may let us know whether or not you would like to receive information, special offers, and promotional materials from The northern Holidays or our business partners when you create a The northern Holidays account, when you register for a service, when you provide us with your personal information, or when we send you email. Please note that if you choose not to accept promotional emails, you may not receive special offers that may be of value to you.

ongostay.com will provide you with the opportunity to opt-out of any of our direct marketing communications at any time. All promotional email sent from thenorthernholiday.com will contain a provision allowing you the option to decline receiving future promotional email. You may unsubscribe to an email communication by contacting The northern Holidays at either of the addresses provided below and requesting that you be unsubscribed from that specific communication:

  • Web: Contact form
  • Regular mail: The northern Holidays

For your protection, thenorthernholiday.com may contact you in the event that we find an issue with a product or service you have purchased that requires your immediate attention.

Cookies and Other Browser Information

Our web site automatically captures IP addresses. We use IP addresses to help diagnose problems with our server, to administer our web site, and to help ensure the security of your interaction with the web site. Your IP address is used to help identify you and your shopping cart.

As part of offering and providing customizable and personalized services, The northern Holidays uses cookies to store and sometimes track information about you. A cookie is a small amount of data that is sent to your browser from a web server and stored on your computer's hard drive. All sections where you are prompted to log in or that are customizable require your browser to accept cookies. Find out more about precisely how we use cookies.

If you do not want your personal information to be stored by cookies, you can configure your browser so that it always rejects these cookies or asks you each time if you accept them or not. However, you must understand that the use of cookies may be necessary to provide certain products or services, and choosing to reject cookies will reduce the performance and functionality of the site. Your browser documentation includes precise instructions explaining how to define the acceptance of cookies.

Our Commitment to Data Security

thenorthernholiday.com staff follow our privacy policy. Our web site uses Secure Socket Layer (SSL) technology, which encrypts your personal information when you send your personal information on our web site. In addition, thenorthernholiday.com and its business partners enter into confidentiality agreements which require that care and precautions be taken to prevent loss, misuse, or disclosure of your personal information.

Public Forums

This site often makes, forums, message boards, and/or news groups available to its users. Please remember that any information that is disclosed in these areas becomes public information. Exercise caution when deciding to disclose your personal information. Although we value individual ideas and encourage free expression, The northern Holidays reserves the right to take necessary action to preserve the forum's integrity, such as removing any posting that is vulgar or inappropriate.

How to Access, Modify or Update Your Information

thenorthernholiday.com gives you the ability to access, modify or update your information at any time. You may log in and make changes to your login information (change your password), your contact information, your general preferences and your personalization settings. If necessary, you may also contact us and describe the changes you want made to the information you have previously provided.

How to Contact Us

If you have any questions about any of these practices or The northern Holidays’s use of your personal information, please feel free to contact us by web, or by mail at: This email address is being protected from spambots. You need JavaScript enabled to view it.

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